Frequently Asked Questions (FAQs)
What should we do and expect on the first day of lessons?
Please arrive 10 to 15 minutes early for your first lesson. This allows your swimmer to adjust to the new surroundings and give you time to get checked in. Check in with the office when you arrive. We will have a form for you to sign and will show you around the facility. Our instructors have their classes and swimmer’s names, and will call your swimmer’s name when class is starting. Please wait to enter the pool area until your child is called.
What can I do if my child cries at lessons?
It is not uncommon for a new swimmer to cry during his or her first lesson(s). Remember, they are in a new environment with a new person, and you are not right there. It can be helpful to talk to your child about swim lessons at home. Acknowledge your child’s fear and use phrases such as: “I know you are scared but your teacher will keep you safe.” Also, if you know other families who take lessons at Sea Otter it can be helpful to share that with your child. “Did you know that Suzy and Michael also go to swim lessons at Sea Otter?”
If your child cries on the first day, know that they are in good hands. Our instructors are trained to begin a positive routine that works well with kids of all ages. We have found it is best if you walk your child to the teacher then find a seat where your child can see you. Together we can make swimming a fun and successful experience! Please come talk to us in the office if you have concerns about your swimmer’s adjustment to lessons. Remember they are learning a life saving skill! Read our blog post here for more tips!
How soon can I expect my child to swim?
What happens if I miss a lesson?
What if I am running late for a lesson?
Do you offer classes for those with special needs?
Do you offer a military discount?
How do I register for lessons?
Do you offer refunds or credits?
How do I withdraw from lessons?
To withdraw from lessons, fill out this form on our site. We require a 30 days’ notice in order to withdraw from lessons.
How do I change my swim lesson day or time?
How do I pay for lessons?
What benefits do children receive from swimming?
There are so many benefits to having your child in swim lessons!
- Swim lessons promote a healthy lifestyle and strong foundation for a lifetime of enjoyment in water sports and recreation.
- Lessons provide a platform for achieving goals and building confidence when new skills are learned.
- Improvement in children’s coordination, strength, balance, and muscle development.
- Participating in Parent/Tot classes can be a special bonding experience with your child while setting the important example of a healthy attitude about the water.
- Swim lessons encourage important social skills such as following instructions, interacting with others, waiting their turn, group participation, teamwork, and taking praise from others.
- Read more about the social and neurological benefits here.